Privacy & Cookie Policy

Effective Date: May 11, 2026
Website: TFG USA
Company: The Federal Group USA

The Federal Group USA (“TFG USA,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us through our website and related services.

This Privacy & Cookie Policy explains how we collect, use, disclose, and protect your information when you visit our website, submit inquiries, request quotes, or otherwise interact with us online. It explains how The Federal Group USA uses cookies and similar tracking technologies on our website.

By continuing to use our website, you consent to the use of cookies as described in this policy, unless disabled through your browser settings.

Information We Collect

We may collect the following categories of information:

Information You Provide Voluntarily

When you submit a contact form, request a quote, download resources, subscribe to updates, or communicate with us, we may collect:

• Name
• Company name
• Email address
• Phone number
• Job title
• Mailing address
• Project specifications or RFQ information
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain technical and usage information, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Referring website
• Pages viewed
• Time spent on pages
• Date and time of visits
• General geographic location

This information helps us improve website functionality, performance, and user experience.

How We Use Your Information

We may use your information to:

• Respond to inquiries and quote requests
• Provide manufacturing and engineering support
• Communicate regarding projects or services
• Improve our website and marketing efforts
• Analyze website usage trends
• Send company updates, articles, or promotional materials
• Maintain security and prevent fraud
• Comply with legal obligations

We will only use your information where permitted by applicable law.

Third-Party Services

We may use third-party services to support website functionality, analytics, marketing, or communication efforts. These providers may include:

• Google Analytics
• CRM or marketing automation platforms
• Website hosting providers
• Advertising and remarketing services
• Email communication platforms

These third parties may collect information in accordance with their own privacy policies.

Sharing of Information

TFG USA does not sell personal information.

We may share information with:

• Trusted service providers assisting our operations
• Manufacturing or logistics partners when necessary to fulfill project requirements
• Legal or regulatory authorities when required by law
• Successor entities in connection with a merger, acquisition, or asset sale

Any sharing is limited to legitimate business purposes.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, misuse, or alteration.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as reasonably necessary to:

• Fulfill the purposes described in this policy
• Maintain business records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

Your Rights and Choices

Depending on your location and applicable laws, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Object to certain processing activities
• Withdraw consent where applicable
• Opt out of marketing communications

To exercise these rights, please contact us using the information below.

Email Communications

If you receive marketing emails from us, you may unsubscribe at any time using the unsubscribe link included in the email or by contacting us directly.

Transactional or project-related communications may still be sent as necessary.

Children’s Privacy

Our website and services are intended for business and professional use and are not directed toward children under 13 years of age.

We do not knowingly collect personal information from children.

International Visitors

If you access our website from outside the United States, you understand that your information may be transferred to and processed in the United States.

California Privacy Notice

California residents may have additional privacy rights under applicable California privacy laws, including the right to know, access, delete, or correct personal information.

California residents may also have the right to opt out of certain data-sharing activities.

To submit a request, please contact us using the information below.

What Are Cookies?

Cookies are small data files placed on your device when you visit a website. Cookies help websites function efficiently, remember preferences, and collect information about user interactions.

Cookies may be temporary (“session cookies”) or remain on your device after you leave the site (“persistent cookies”).

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are required for core website functionality and security.

Examples include:

• Form submission functionality
• Security verification
• Session management
• Load balancing

Without these cookies, portions of the website may not function properly.

Performance and Analytics Cookies

These cookies help us understand website traffic and visitor behavior.

Examples include:

• Page views
• Time spent on pages
• Traffic sources
• Visitor interactions
• Error tracking

We may use analytics tools such as Google Analytics to collect this information.

Functional Cookies

These cookies help remember preferences and improve user experience.

Examples include:

• Language preferences
• Previously entered form information
• User settings

Advertising and Marketing Cookies

These cookies may be used to:

• Deliver relevant advertisements
• Measure marketing campaign performance
• Enable remarketing campaigns
• Track interactions with advertising content

Third-party advertising providers may place these cookies.

Third-Party Cookies

Some cookies may be set by third-party services integrated into our website, including:

• Google
• LinkedIn
• YouTube
• Advertising networks
• Embedded content providers

These third parties may use cookies according to their own privacy and cookie policies.

Managing Cookies

Most web browsers allow users to control or disable cookies through browser settings.

You can typically:

• Delete existing cookies
• Block future cookies
• Receive notifications before cookies are stored

Please note that disabling cookies may impact website performance and functionality.

Helpful browser resources include:

• Google Chrome Settings
• Mozilla Firefox Settings
• Safari Preferences
• Microsoft Edge Settings

Updates to This Privacy & Cookie Policy

We may revise this Privacy & Cookie Policy periodically.

Any updates will be posted on this page with a revised effective date.